Situation
Too often, software companies offer standard, scripted product training without completely understanding your business needs. While efficient, this approach doesn’t drive the adoption that most clients need when implementing a new software solution. When training is over, you’re left with minimal knowledge and overly technical user guides, which delays optimal use and efficiencies that were touted during the purchasing process.
Solution
Verity’s Training program focuses on the business processes that are pre-configured in your software, taking the guesswork out of what’s possible and what’s not. Training series are customized for both the architects of your workflows and the end users, accelerating the path to ROI for your organization.
Key Benefits
- Ensures faster adoption.
- Enables context-sensitive knowledge acquisition.
- Mitigates additional learning curves at go-live.
- Increases level of comfort for users.
- Includes post-implementation training.
Features
- Encompasses the entire product.
- Focuses on the pre-configured business processes.
- Agendas that include pre-requisites for each audience.
- Series focused solely on Super User.
- Series focused solely on End User.
- Recordings.
- Follow-up reports.
- Suggested follow-up activities.
